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FORUM TRAIN & SAIL GmbH
Mandichostraße 18
86504 Merching
Email: datenschutzbeauftragter(at)eyeofthewind.net
Tel.: +49 8233-381-123

 

Data protection officer

 

Datenschutzkanzlei Lenz GmbH & Co. KG
Sven Lenz
Bahnhofstraße 50
D-87435 Kempten (Allgäu)
Telefon: +49 831 930653-00
datenschutzbeauftragter(at)eyeofthewind.net

 

About

 

This website is brought to you by FORUM TRAIN & SAIL GmbH. We take data protection seriously.  The collection of your data takes place in accordance with statutory regulations. For further information on this topic please see www.datenschutz.de. In the following we would like to show you, which data we collect, how it is processed and which security precautions we take against misuse of data. We wish to make our data protection policies transparent and comprehensible for everyone, so that our visitors and customers know, how we collect, process and use data.

 

Personal data

 

Personal data includes all information which can be connected to a natural person (e.g. names, addresses, telephone numbers, dates of birth or email addresses).Generally you can use our online services without sharing your personal information. However, some services, like a registration or the participation in a lottery may require the entry of personal data.

 

 

Information according to Art. 13 and 14 of the GDPR

 

a) Purpose of processing

 

We process your personal data for the following purposes:

  • To provide this online service and to fulfil our contract according to our general terms and conditions
  • To place advertisement for our own products and services as well as for third party products and services
  • to conduct market research and to measure reach within the limits of statutory regulation (e.g. § 7 Abs.3 UWG) or after consent
  • To send you email newsletters
  • To contact you while processing your request
  • To create your customer account and make it available to you as well as to manage your orders

 

b) Legal Basis: Legitimate interest in processing data

 

A far as article 6 f GDPR (General Data Protection Regulation) applies, our legitimate interest is to pursue business operations with special regard to the well-being of our employees and company owners.

 

c) Data transfer to third parties

 

We only share your personal data with third parties if it is either necessary to fulfil our contract or if you have given us your consent to do so. Furthermore we reserve the right to share your data if our company or a third party has a legitimate interest in sharing. In order to fulfil our contract we provide the shipping company with the data required to deliver the ordered goods. For processing payment we share the necessary payment details with either the bank in charge of the transaction or our authorised payment service provider or the payment service you have chosen during the ordering process (e.g. PayPal). If data is shared with a third party based on a legitimate interest, it is stated in our privacy policy. Furthermore your data may be disclosed to third parties in order to comply with the law or to respond to an enforceable administrative order or court order. All employees of FORUM TRAIN & SAIL GmbH are obliged to treat personal data confidentially.

 

d) Service contractors

 

We reserve the right to employ service contractors for collecting and processing data. We only supply our contractors with personal data for a specific purpose. Thus, e.g. your email address may be shared with a contractor, so he can deliver an ordered newsletter. Contractors can also be commissioned to provide server capacities. In general, service contractors are employed as so-called processors. This means that they may only process the personal data of a person using our online services upon our instruction.

 

Log files

 

You can visit our website without providing any personal information. Your browser, however, automatically sends certain information while you are online, which is recorded in so-called log files. We store these log files for the purpose of locating malfunctions and for safety reasons (e.g. to investigate attacks on our system) only. They are deleted after90 days. Log files, which are subject to evidential purposes, will not be deleted until the investigations of an incident are completed. In individual cases log files may be handed on to the investigating authorities.

 

The following information is recorded in log files:

· IP address (internet protocol address) of the device used to access online services

· Internet address of the previous website from which a link was followed (so-called HTTP referer)

· Name of service provider which provides access to the online service

· Name of the accessed files or information

· Time and date as well as duration of access

· Amount of data transferred

· Operating system and information on the browser used, including installed add-ons (e.g. flash player)

· HTTP status codes (e.g. “OK” or “Not Found”)

 

The provision of personal data may also be required by law (e.g. tax regulations).

 

Collection and use of data for processing contracts and upon registration of a customer account

 

If you share your personal data voluntarily, e.g. by opening a customer account, by placing an order or by contacting us (e.g. via contact form or email), we will collect it. It is self-explanatory which form collects which data. We use the data given to us to process your contracts and requests. After the contract is fulfilled or after you have deleted your account, your personal data is blocked from further use. Upon expiry of the retention period necessary according to commercial law and tax law, we will delete your personal data if you have not given us your explicit consent to further use of your data or if we have reserved the right to use your data for additional purposes permitted by law. Please refer to the additional purposes listed below. You can delete your customer account at any time by sending a message to the address listed below.

 

Subscription to our newsletter

 

If you subscribe to our newsletter, we use the necessary data you have provided us with to regularly send you our email newsletter. You can unsubscribe from the newsletter at any time by sending a message to the address listed below or by following the designated link in your newsletter. The usage of the emails is recorded. A contradiction to the recording is possible at any time via a dedicated link in each e-mail or with a message to datenschutzbeauftragter (at) eyeofthewind.net.

 

Advertisement by E-Mail, Fax and Phone and your right to object

 

If we obtain your email address while selling a product or service, we reserve the right to regularly send you information on similar products from our product range via email. This only applies if you have not objected to the use of your If we receive your e-mail address, fax or telephone number in connection with the sale of a good or service and you have not objected, we reserve the right to regularly notify you about offers on products similar to those already purchased, from our range by e-mail, fax or telephone. You may object to the use of your contact information at any time by posting a message to the contact option described below or via a dedicated link in the advertising email, without incurring any costs other than the transmission costs of the basic rates. The usage of the emails is recorded. A contradiction to the recording is possible at any time via a dedicated link in each e-mail or with a message to datenschutzbeauftragter (at) eyeofthewind.net.

 

Advertisement by mail and your right to object

 

Furthermore, we reserve the right to retain your name and surname, your postal address, as well as your title, your academic degree, your year of birth and your profession/ line of business or type of business - if we have received this additional information during our contractual relationship – in our database. We use this database for our own advertising purposes, e.g. sending you interesting offers and information on products by mail. You can object to the retention and use of your data for this purpose at any time by sending a message to the address listed below.

 

Forwarding to other websites

 

If you leave our site, e.g. by clicking a banner advertisement and access a third-party website, so- called cookies may be placed on your computer by the third-party site. FORUM TRAIN & SAIL GmbH cannot be held legally responsible for cookies being used by our advertising partners. You can find more information on our advertising partners’ use of cookies and their storage of information in their privacy policies.

 

Data protection for job application

 

During the application procedure we collect personal data from our applicants. If the applicant is later employed by us, we retain his or her personal data for the use during the whole employment relationship with regard to legal regulations. If we decide not to employ an applicant, the application will be deleted within two months. As an exception, retention can be required if, for example, the application is to be used as a burden of proof in a lawsuit under the German Anti-Discrimination Act (AGG) or if other legitimate interest for retention exists. If we are interested in retaining your application documents for consideration for future job vacancies, we will ask for your consent.

 

Data protection for minors

 

Children need particular protection of privacy. Thus we do not wish to collect, process or use personal data of children under the age of 18. If you as a parent or legal guardian learn that your child has disclosed personal data to us, please contact us immediately if you wish to have it deleted.

 

Cookies

 

About Cookies

 

A Cookie is a small text file that is sent from a website when it is visited and stored on the user’s computer by the user’s web browser. If the abovementioned website is visited again, the user’s browser will transmit the cookie’s information to the server, allowing the recognition of the user. Some cookies are deleted after ending a browser session (so-called session cookies), others can either be stored by the user’s web browser for a certain, predetermined period of time or permanently (so-called temporary cookies or persistent cookies).

 

What data is stored by cookies?

 

Cookies will never store personal information. They are only used for online identification.

 

How to disable/ delete cookies?

 

You can deactivate the storage of cookies in your browser settings. Stored cookies can be deleted at any time through your browser. Please note that our online services may stop working properly or may even stop working all together if you disable all cookies. Moreover, please note that objections against the creation of user profiles sometimes use a so-called “opt-out cookie”. If you have disabled all cookies your objection might not be taken into account anymore. In this case, please submit your objection again.

 

What kind of cookie do we use?

 

Necessary cookies

 

Certain cookies are vital for the proper function of our online services. This includes: Authentication cookies for the identification of our users; temporary cookies to remember certain user input (e.g. items added to a shopping cart or content of an online form); cookies to remember certain user preferences (e.g. search or language settings); cookies to store data and thus guarantee the smooth playback of video- and audio content.

 

Google Analytics

 

Our website uses the web analytics services of Google Analytics provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

We have entered into a contract for data processing with Google and implement the strict legal requirements of the Federal Commissioner for Data Protection and Freedom of Information (BfDI) while using Google Analytics.

Google Analytics uses so-called “cookies”. Cookies are text files that are stored by your browser on your computer. They enable analysis of the use of a website.  The information a cookie generates is usually transferred to Google servers in the United States of America (US) where it is stored.

On our website we use the feature “IP anonymization”. This means that google shortens your IP address inside member states of the European Union (EU) and inside other states belonging to the European Economic Area (EEA). Only in exceptional cases your full IP address may be transferred to Google servers in the US and shortened there. The operator of this website has commissioned Google to use the information received for evaluating your use of the website, for compiling reports on the website activity and for providing other services related to website activity and internet use for the operator. Google does not merge the data obtained from Google Analytics (i.e. the IP address sent by your browser) with data obtained from other Google services.

For more information on the handling of user data by Google Analytics please visit Google’s data privacy and security site: https://support.google.com/analytics/answer/6004245?hl=en

You can block the storage of cookies by adjusting the settings of your browser. Please note that in this case not all functions on our website may be fully available to you. Furthermore you can prevent the collection of data generated by a cookie and connected to your use of our website (incl. your IP address) as well as the processing of your data by Google by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en

You can also prevent the collection of data by Google Analytics from your mobile device by following this link: deactivation of Google Analytics. An opt-out cookie is placed to prevent the collection of your data on future visits to our website.

 

Use of Google Remarketing

 

Our website uses Google Inc.’s remarketing feature. This feature is used to show visitors of a website advertisement from the Google advertising services network based on their interests. In the visitor’s browser a so-called cookie is stored to remember the visitor when he or she opens websites that are part of Google’s advertising network. These websites can show their visitors advertisements based on content the visitor has viewed on previously visited websites using the Google Remarketing feature. According to Google, no personal data is collected in the process. However, if you don’t want to make use of the Remarketing feature, you can deactivate it by adjusting your settings on: http://www.google.com/settings/ads . Alternatively you can deactivate the use of cookies for the presentation of interest-based advertisement by the Network Advertising Initiative (NAI) by following the instructions on: http://www.networkadvertising.org/managing/opt_out.asp

 

Google-Maps

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed. If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website. By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above. In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=en and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html . Google also offers further information at https://adssettings.google.com/authenticated https://policies.google.com/privacy

 

Google Fonts

Our website uses Google Fonts to display external fonts. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our site. When you access our site, a connection to Google is established from which Google can identify the site from which your request has been sent and to which IP address the fonts are being transmitted for display. Google offers detailed information at https://adssettings.google.com/authenticated https://policies.google.com/privacy in particular on options for preventing the use of data.

 

Google reCAPTCHA

Our website uses Google reCAPTCHA to check and prevent automated servers ("bots") from accessing and interacting with our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States. This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar. Google offers detailed information at https://policies.google.com/privacy concerning the general handling of your user data.

 

Use of Facebook Retargeting

 

We would like to show the users of our online services advertisement that matches their interests or make specialised offers (“interest-based advertisements”) and reduce the frequency of some advertisements. For this purpose we use Facebook’s Website Custom Audiences tool as well as Facebook Pixel. Facebook Pixel is a JavaScript code that sends following data to Facebook Ireland Ltd, Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"):

· HTTP header information (incl. IP address, information on your web browser, website save location, document, URL of the website, user agent of the web browser as well as date and time of use);

· Pixel-specific data: this comprises Pixel-ID and cookie data from Facebook, including your Facebook-ID (used to link events to a certain Facebook advertising account and to allocate them to a certain Facebook user);

· Additional information on your visit and on default or custom data events

We use the following custom data events:

· Content searched and looked at on product level

· Products added to shopping cart

· Initiation of checkout upon placing an order

· Conclusion of ordering procedure

 

Facebook automatically verifies whether data transmitted via Facebook Pixel can be allocated to a Facebook user by using a hashed, user-specific Facebook ID (included in the Facebook cookie). If no Facebook cookie is stored in your browser, you will not be categorised into one of the user groups called “Custom Audience”.

 

If the Facebook ID stored in the Facebook cookie can be allocated to a Facebook user, Facebook categorises the user based on our custom rules into a “Custom Audience”, if the relevant criteria have been met. The information acquired through this process is used for placing advertisements on Facebook (“Facebook Ads”). Advertisements are only shown if a “Custom Audience” comprises more than 20 different users. Thus no conclusions can be made as to the characteristics of the individual user. Categorisation into a “Custom Audience” is limited to 180 days. This time limit resets if you revisit our website or if the same “Custom Audience” rules apply again. Facebook can link your visit to our website and activities related to your visit to your Facebook user account. We cannot link your visit or related activities to your Facebook account.  Facebook only supplies us with statistical information on the use of our website employing Audience Insights. Facebook shares your data with Facebook Inc., Facebook 1 Hacker Way Menlo Park, CA 94025, USA, and uses your data to improve the quality of advertisement, by enhancing the optimising-algorithm used by Facebook for showing Facebook Ads and by updating the News Feed Ranking. Your right to object: If you would like to object to the use of Facebook Website Custom Audiences please click here. This places a so-called opt-out cookie, which blocks the transmission of data via Facebook Pixel. This opt-out cookie is not temporary and can stay activated indefinitely. Please note that the opt-out feature is linked to your device or your browser and is only active on your currently used device or browser. If you use several devices or browsers you need to activate the opt-out cookie on each device or browser separately. If you erase all cookies in your browser it is possible that your objection might not be taken into account anymore. In this case, please submit your objection again.

 

Use of our customer chat

 

On our website we collect and store anonymised data for the purpose of web-analysis and for the operation of our live chat system for answering support requests live by using technology supplied by JivoSite Inc., 525 W. Remington Drive, Sunnyvale, CA 94087, USA, (www.jivochat.com). Based on this anonymised data, user profiles can be created using a pseudonym. Cookies can be used for this purpose. Cookies are small text files, which are stored in the web browser cache on the visit of a website. Cookies allow the recognition of the internet browser. Data collected by jivochat technology will not be used to identify the user of a website without the user’s consent. Data collected by jivochat technology will not be merged with personal data on the bearer of a pseudonym. To avoid the storage of jivochat cookies, you can adjust the settings in your browser to block the future placing of certain cookies and to delete cookies already placed on your computer. The deactivation of all cookies may cause that certain functions on our websites stop working properly. You can object to future data collection and storage of data for the purpose of creating pseudonymised user profiles by sending an informal objection to the email address stated in the imprint.

 

Individual rights

 

You have the right to be informed and, under certain conditions, the right to rectification, to erasure, to restrict processing or to object to the processing of your personal data and from 25th May 2018 the right to data portability. Furthermore, you can object to the processing of your personal data for advertising purposes at any time (“objection to advertising”). Please consider that for organisational reasons your objection may overlap with the use of your data in an ongoing campaign. If you have given us your consent for processing your data, you can revoke it for future use at any time. The legality of processing your data until revocation remains unaffected.  Please use the information stated at the top of this privacy policy to exercise your rights. Please make sure that we can allocate your objection to you.

 

Right to issue a complaint to a regulating authority

 

You have the right to issue a complaint to a regulating authority. You can contact your local data protection authority (responsible for your place of residence) or the data protection authority responsible for our company:

Bavarian Data Protection Authority (BAyLDA), Promenade 27, D-91522 Ansbach, This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Contact us

 

For more information on data protection or if you have suggestions, please contact our data protection officer via email (datenschutzbeauftragter(at)eyeofthewind.net). For contact information on FORUM TRAIN & SAIL GmbH please see our contact details at the top of this privacy policy. If you choose to contact us by email, please note that confidentiality of the information sent cannot be guaranteed. The content of emails may be intercepted by third parties. We suggest that confidential information should only be sent by mail.

 

Security measures and technical information

 

All our employees are regularly trained in data protection and are obliged to treat personal data confidentially. Our datacentre and our IT department are constantly adjusting our security measures to meet the latest standards. Our security measures are regularly monitored for effectiveness by internal processes and our data protection officer. Nevertheless, internet technologies may be affected by security flaws. Comprehensive protection against all online threats cannot be achieved, customers can, therefore, communicate sensitive data via telephone or telefax.

 

Customise your browser’s privacy settings here

 

Internet Explorer:
http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7

 

Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

 

Google Chrome:
https://support.google.com/chrome/answer/95647

 

Safari:
http://help.apple.com/

25.06.2018

Vielen Dank für Ihr Interesse an der Eye of the Wind.

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